Questions & Answers

🟩 IS EVERYTHING DISCREET? 🟩

Yes, The Sissy Market is run by sissies, for sissies. We know very well how important discretion is. Everything is shipped in 1 cartboard box that shows no indication about what is inside. Even billing is discreet. On your payment slip it says ''Ts-Market'' or ''TSM''



🟦 WHERE DO YOU SHIP FROM? 🟦

We ship everything from our own warehouse based in Belgium. Princess Diamonds or Sissy Joyce make your packages every day in the morning, and they are shipped every day in the evening.
Everything is shipped together in 1 box. Unless you ordered a lot of items, then we might use 2 boxes.



🟧 DO YOU DELIVER TO PICKUP POINTS? 🟧

We also offer the option to send your package to a local pickup point.
This is a little bit different depending on your location.

FOR BELGIUM

PostNL Pick-up points.
First enter the address of the pickup point you would like to use at checkout.
You can also enter your own address and we will choose the pickup point closest to your location.
Then select ''PostNL Ophaalpunt'' as delivery method on the next page.

FOR NETHERLANDS, FRANCE, GERMANY

DPD Pick-up points. You can select this option at checkout.
First enter the address of the pickup point you would like to use at checkout.
You can also enter your own address and we will choose the pickup point closest to your location.
Then select ''DPD Pickup point'' as delivery method on the next page.

FOR THE REST OF THE WORLD

Fedex International Connect Plus.
Enter your own or a Fedex pickup point address as shipping address.
After shipping confirmation you will receive an E-mail or text message.
(It depends if you entered phone number or E-mail)
This E-mail or Text message contains a tracking link.
You can manage your shipment via this tracking link. 

You can choose many different options.
- Deliver package to a Pickup Point
- Deliver package to a different address
- Leave package at the door 
- Change delivery time


🟨 WILL I RECEIVE A TRACKING CODE? 🟨

Yes of course!



🟫 WHAT ARE THE SHIPPING TIMES TO MY COUNTRY? 🟫

Belgium & Netherlands : Average 24 Hour delivery time
Rest of Europe : Average 1-4 Days delivery time
Rest of the world : Average 1-4 Days delivery time



🟥 HOW DO I CLAIM MY ONLYFANS CODE? 🟥

Onlyfans is a platform for content creators to share their most exclusive content on. To watch their content you are often asked to pay a subscription fee. With some of our products you receive an Onlyfans trial code to Sissy Joyce.
Making your purchase really worth it.
To claim your Onlyfans code, simply send an e-mail to support@sissymarket.com after your purchase!



⬛ CAN I CANCEL MY ORDER? ⬛

Aslong as your order has not been shipped out yet you can cancel your order.
We ship our packages every day at 14:00-16:00!
We charge a restocking fee of $5 for orders below $100
We charge a restocking fee of $10 for orders above $100



🟪 CAN I RETURN MY ORDER? 🟪

Yes, you can return products you order from the store. However, due to hygiene reasons, we cannot accept returns on adult toys like dildos or chastity cages. We can not and will not re-sell these if they have been used or worn by someone.
However, Clothes, wigs and shoes are all items you can return to us. 
If you are from Belgium or the Netherlands, you can message us to receive a return label. Any other country has to ship the items back to us themselves.

Please contact us via support@sissymarket.com
before sending your items back to us.

Our Return shipping adress is : 
Country : Belgium
City : Turnhout
Zip Code : 2300
Street : Duivendongenstraat 15



⬜ CAN I VISIT THE STORE AND HOW DOES IT WORK? ⬜

Yes you can visit the store! We highly recommend for you to book an appointment here : https://sissymarket.com/collections/appointments

We only allow 1 person (Or 1 group if you come with more people) in the store at the time. We want to give everyone a safe space to try on sissy clothes and even chastity cages and inspect other products before buying them! 

If you don't book an appointment, the person who has an appointment gets priority and you might have to wait or come back another time!

You will be greeted by Princess Diamonds, Sissy Joyce or one of our employees who are very friendly, open minded men. Unless you booked a specific session with Sissy Joyce or Princess Diamonds, you will be offered a free drink and you will be left alone in the store.
Once you are done shopping, one of us will help you checkout.

Booking an appointment has a deposit fee. This is to prevent internet trolls from booking fake appointments. The 10 euro deposit fee will be given back as a discount on the products you decide to buy.

You book for 1 hour, but if there are no other appointments after you, you can stay as long as you want. (This is often the case)



💌 SUGGESTIONS, FEEDBACK OR OTHER QUESTIONS? 💌

Great! The Sissy Market is made for and by the sissy community.
Every suggestion will be listened to and concidered!
You can contact us via E-mail at
support@sissymarket.com