Questions & Answers

- Where do you ship from?
We ship everything from our own warehouse based in Belgium. Princess Diamonds, Sissy Joyce and Master T. make your packages every day in the morning, and they are shipped every day in the evening.

- Is everything shipped together in 1 box?
Yes, unless you ordered a lot of items. Then we might put it in 2 boxes. But they will be shipped out together.

- Will I receive a tracking code?
Yes - We are aware that we needed to improve our shipping and we did so. We now offer very fast shipping, with tracking codes. You can also folow your order on our website here :

www.sissymarket.com/apps/trackorder

- How discreet is the
webshop?
On your bill, it will say payment made to ''TS-Market'' and NOT The Sissy Market. For packaging, we use neutral regular brown boxes and on our packaging slips we use general terms. For example, if you buy a dildo, we write ''silicone accessories'', if you buy a dress it will say ''Cotton accessories'', if you buy a chastity cage it is either ''Metal accessories'' or ''Plastic accessories'' and so on. We know how important discretion is and we have the highest standards when it comes to this.

- What are the shipping times to my country?
We ship every day (Monday - Friday) and we work together with the best known postal service in Belgium and the Netherlands. 

Belgium & Netherlands : +-24 Hour delivery time
Germany, France, Luxembourg : +-1-3 Days delivery time
Rest of Europe : +- 5-7 Days delivery time
Rest of the world : +- 7-14 Days delivery time


- How do I claim my free Onlyfans code to Sissy Joyce or Princess Diamonds?
Onlyfans is a platform for content creators to share their most exclusive content on. To watch their content you are often asked to pay a subscription fee. We work together with different content creators and made it so that you can get a free subscription when you buy something of our store. Making your purchase really worth it. To claim your Onlyfans code, simply send an e-mail to support@sissymarket.com after your purchase!

- Can I return my order?
Yes, you can return products you order from the store. However, due to hygiene reasons, we cannot accept returns on adult toys like dildos or chastity cages. We can not and will not re-sell these if they have been used or worn by someone.
However, Clothes, wigs and shoes are all items you can return to us. 
If you are from Belgium or the Netherlands, you can message us to receive a return label. Any other country has to ship the items back to us themselves.

Please contact us via support@sissymarket.com before sending your items back to us.

Our adress is : 
Country : Belgium
City : Turnhout
Zip Code : 2300
Street : Duivendongenstraat 15

- Can I cancel my order?
Aslong as your order has not been shipped out yet (Carefull, this happens every day) you can cancel your order. We charge a restocking fee of $5 for orders below $100 and a $10 restocking fee for orders above $100.

- I have a suggestion!
Great! The Sissy Market is made for and by the sissy community. Every suggestion will be listened to and concidered! You can contact us via E-mail at support@sissymarket.com

-How can I contact The Sissy Market?
 We answer our customers e-mails every single day. Even in the weekend. Contact us by sending an E-mail at support@sissymarket.com